About VersaCourt

“We manufacture outdoor playing surfaces: basketball courts, pickleball, tennis courts, and a variety of different games.”

VersaCourt designs and produces modular court systems for residential, commercial, and recreational customers around the world. Known for its precision, quality, and customer satisfaction, the company builds durable, customizable courts that bring play to life.

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The Challenge

“Before Digit, we used an Excel spreadsheet. It was very cumbersome. Orders were entered on the sheet and moved around through the process. Sometimes orders would get deleted. It was an old process that needed to be changed.”

As VersaCourt grew, managing production through multiple spreadsheets became a major bottleneck. Tracking shipments, updating orders, and cross-referencing data consumed hours every morning.

“I would come in and work off of four Excel spreadsheets. It would usually take me about an hour to an hour and a half going between screens to cross-reference everything to make sure it was ready to ship.”

“There are moments when an organization outgrows the capabilities of Excel. VersaCourt was at that point. It was a Band-Aid, and Digit came in and provided us a real solution to move forward and grow with customer satisfaction.”

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The Solution

“I was excited to start using Digit. Coming from a spreadsheet world, the clean interface and navigation made things very easy for the staff to start using the system immediately.”

Digit replaced VersaCourt’s manual spreadsheets with a connected, real-time system for managing orders, photos, and shipping.

“One of the major things we had to do was take photos of the courts. It was a very cumbersome process to upload the photos and send the emails out to the customers. Now, with Digit, that’s basically automated in real time. They’re getting pictures of their court on their computer or iPad. That’s crazy.”

Digit’s simple interface allowed the team to adopt the system quickly, eliminating hours of manual work while improving data accuracy and customer visibility.

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The Results

Digit has transformed VersaCourt’s operations by automating tasks, improving accuracy, and enabling growth.

Key outcomes:

• More than 10 hours saved per week by automating photo uploads and communications
  
• One hour per day saved per sales rep, translating to tens of thousands of dollars in annual savings
  
• Real-time visibility into production and shipping data
  
• Higher customer satisfaction through instant project updates
  
  

“Digit has saved me over 10 hours a week by automating my process, allowing me to focus on other areas of the business.”

“Having accurate real-time information lets us know exactly what can ship and when to ship it, without the headache of going through all the Excel spreadsheets.”

“Because of their historical business knowledge, they were able to come in, study our process, and quickly understand it so they could help solve problems.”

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Looking Ahead

VersaCourt continues to grow its use of Digit as a central platform for managing production and customer experience.

“With the implementation of Digit, we’ve been able to see and feel the impact. We’ve also been able to measure it and quantify it. Sales reps are saving at least an hour a day in their daily tasks, and that translates to tens of thousands of dollars of savings.”

Digit has replaced VersaCourt’s old production sheet entirely, giving the team the clarity and control they need to keep building faster, better, and smarter.

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