Manufacturing CRM | Customer Management

Strong customer relationships start with clear visibility.

Digit gives your team the context to act fast—see what customers ordered, what’s in production, and what’s shipping next. Whether you’re managing new leads or long-time buyers, every interaction is backed by live data from across your business.

What is Manufacturing CRM Software?

A Manufacturing CRM connects your customer data to the rest of your operations—sales, production, inventory, and shipping. Unlike traditional CRMs built for general sales teams, a manufacturing CRM gives you real-time visibility into what’s being made, where orders stand, and how each customer relationship impacts your supply chain. With Digit, every quote, order, and shipment is linked to the right customer, ensuring that your team—from sales to the shop floor—works from the same information. The result: faster responses, fewer errors, and a seamless experience for every customer.

"With Digit, everything from our inventory to our production data is the word of truth. I can trust it. I can rely on it."

Joshua Burris

Co-Owner, On Foot Innovations

Centralized Customer Management

Keep all customer details and transactions in one place. No more searching across systems—Digit unifies everything.
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‍Including:

Complete customer profiles with notes and history
Linked orders, quotes, and shipments
Real-time status visibility across accounts
Custom fields to capture the data that matters to you

Connected Sales and Production Workflows

Digit bridges the gap between sales and operations. When deals close, the system automatically syncs production and inventory, keeping every department aligned.
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‍Including:

Automatic order creation from approved quotes
Live inventory and material availability
Visibility into production progress and delivery timelines
Shared data between sales, purchasing, and fulfillment

why they chose DIGIT

Trusted by teams who can’t afford to slow down

“Digit has given us insight into current and upcoming stock. This has allowed us to procure more before we stock out.”

Adam Davis

Shipping & Receiving Manager, Upstate Beverage

“Our entire system has become much more streamlined thanks to both the software itself and the brilliant team behind it. It’s intuitive, clear, and packed with clever features that are rarely found in other ERPs.”

Ricardo Miranda

CEO & Co-founder, Attica Studios

“With Digit, everything from our inventory to our production data is the word of truth. I can trust it. I can rely on it.”

Joshua Burris

Co-Owner, On Foot Innovations

“With Digit, our speed and efficiency has most likely doubled, triple, or quadrupled. Digit has allowed us on every front to be faster, more precise, and it is allowing us to scale.”

Eliott Montgomery

Owner, No.1 Raw Materials

“Digit has been amazing. I love having all the data at my fingertips. I can pull it up on my phone, I can get it on my laptop, I can get it remotely. At any given time I know how much material I’ve got in stock and before I couldn’t do that.”

Joe Watkins

Division Owner, RC Plastics

“Digit has helped us better understand the innerworkings of our warehouse and inventory in real time. I like the attentiveness. We are a small business, so it is extremely appreciated to receive the level of dedicated care that we have received from the Digit team.”

Jackson Barnett

Sales and Strategy, ChemTick Coated Fabrics

“The impact Digit has had has been enormous, saving a lot of time, capturing a lot of data, streamlining a lot of processes; With a system that everyone loves to use.”

Tanner Thomas

Operations Manager, VersaCourt

“As a beverage company producing our own products and contract manufacturing, we needed a unified platform for assembly, sourcing, and traceability. Digit offered the best mix of usability and functionality.”

Chase Brooks

Founder, SolidLiquid

“Digit has exceeded our expectations! They've transformed how we handle our business processes, providing seamless implementation and outstanding ongoing support. The software is both powerful and easy to navigate. We couldn't be happier with our choice."

Joel Rodriguez

Director of IT, Armored Republic

“Now being able to have the insight, here’s our expected usage, here’s what I have on order, and here’s what’s in stock, and levying that against the orders we have, prevents downtime and makes our business run smoother."

Ben Jones

Co-Owner, On Foot Innovations

"Digit is easy to use and clean. The API is open which is a huge sell and the team is very responsive. It is reasonable cost in time and cash to implement unlike other ERPs/MRPs we have considered."

Nathan Whitehouse

CEO, Drayhorse

"Having accurate real-time information let’s us know exactly what to ship, when to ship, without the headaches of having to go through all these Excel spreadsheets."

Dale Jackson

Shipping Manager, VersaCourt

"There comes a moment where an organization outgrows the capabilities of Excel. We were at that point. It was a band-aid and Digit came in and provided us a real solution to move forward and grow with."

Adam Bolin

VP Distribution & Fulfillment, VersaCourt

Lead and Opportunity Management

Turn leads into repeat customers with full visibility into your pipeline. Manage prospects, track communication, and forecast revenue with confidence.
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‍Including:

Customizable deal stages and workflows
Pipeline and list views for every sales rep
Notes and tasks
Reporting by sales rep, customer, or region

Smarter Quoting and Pricing

Build accurate quotes faster with connected pricing and live item data. Ensure consistency across customers and products without spreadsheets or guesswork.
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‍Including:

Price lists linked directly to your CRM
Tiered and customer-specific pricing
Quote templates with auto-calculated totals
One-click conversion to sales orders

frequently asked questions

We built Digit to make complex operations simple—and that includes our answers. Here’s everything you should know before getting started.

Can Digit connect sales with production?

Yes. When a deal is closed or a quote is approved, Digit automatically syncs with production and inventory. Your operations team always knows what’s coming, and your sales team can provide accurate delivery dates.

Can Digit show full customer order history?

Yes. Every quote, order, shipment, and invoice is linked to each customer, so you can instantly see what they bought, when it shipped, and how it performed over.

Can I manage multiple sales reps and territories?

Absolutely. You can filter by rep, customer, or region, and create custom fields to reflect your company’s unique structure.

Does Digit replace my current CRM?

It can. Digit was built for manufacturers who need more than a contact tracker—it replaces disconnected CRMs and connects directly with your order management, MRP, and accounting tools.

Does it integrate with accounting tools like QuickBooks?

Yes. Digit syncs invoices, payments, and customer data with accounting systems like QuickBooks, ensuring your financial records stay aligned with your sales activity.

How is a manufacturing CRM different from a standard CRM?

Traditional CRMs focus on contacts and deals, but they rarely connect to production or inventory. A manufacturing CRM like Digit links customer data to orders, materials, and fulfillment, giving your team a true operational view.

Manufacturing CRM Software

Strong customer relationships start with clear visibility.

What is Manufacturing CRM Software?

Centralized Customer Management

Connected Sales and Production Workflows

Lead and Opportunity Management

Smarter Quoting and Pricing

A Complete View of Every Relationship

**A single source of truth for your business**

Real people. Real products. Real results.

Got questions? We’ve got you.

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