Prove to your customers that they can trust you to fulfill their orders on time with customer portal software that allows them to see orders, shipments, and account details in real time.
Digit generates a unique shareable link so your customers can log in securely, no password or app download required, giving every customer their own live window into their account without setup hassle.
With customer portal software, your customers can check into any order to see full shipment details and tracking information, as well as get live status updates, delivery timelines, and order totals.
All information displayed in the portal is pulled directly from Digit in real time, so every number, status, and shipment update is always current with no need for manual refreshes.
Give your customers the information they need with no fear of sending incorrect data. Every shipment record includes what was sent, when it left, who carried it, and where it went, for total transparency.
Digit's customer portal will continue to evolve into a full digital sales and collaboration experience.
Bring every sales channel and accounting tool together in one system with seamless syncing and flexible API access.
Digit’s customer portal keeps your customers informed automatically. Reduce emails, improve transparency, and deliver a professional experience with real-time order and shipment visibility.
100+ manufacturers and distributors have replaced spreadsheets and legacy ERPs with Digit.
If I can capture two seconds across 19 machines across a 24-hour span, I'll save the customer thousands of dollars.
Chris Johnson
“The impact Digit has had has been enormous, saving a lot of time, capturing a lot of data, streamlining a lot of processes, with a system that everyone loves to use.”
Tanner Thomas
“Digit has given us the insight into current and upcoming stock on our ingredients and raw materials needed for production. This allows us to procure more before we stock out and to be confident that we have enough to finish any upcoming production run.”
Adam Davis
"Digit is the most adaptable, user-friendly software we have ever used."
Joe Watkins
%2520(1).webp)
"With Digit, everything from our inventory to our production data is the word of truth. I can trust it. I can rely on it."
Joshua Burris
Your most frequently asked questions, all in one place. If you don’t see what you need, reach out to us.
Yes. Customers can export their sales order and shipment data directly to Excel for their own records or analysis.
No. Each customer receives a unique portal link for instant access. There are no accounts, passwords, or software downloads required, making the experience fast, secure, and simple.
The Digit customer portal connects directly to your live account. When you enable portal access for a customer, the system creates a secure, unique link that gives them real-time visibility into their sales orders and shipments.
Customers can log in anytime to view details, track progress, and export data without contacting your team.
Yes. The customer portal syncs directly with Digit’s live database, so all order and shipment data is updated in real time with no manual effort required.
Customers can view their orders and account information, including:
And once their order has left your facility, they can continue to track their order to see shipment details such as carrier, tracking number, address, and the items shipped.
Yes. Digit is continuously expanding the portal. Features currently in development include:
To learn more or see what's coming, book a call with us or chat with Digit's AI demo for free.
