Instant and Secure Customer Access

Digit generates a unique shareable link so your customers can log in securely, no password or app download required, giving every customer their own live window into their account without setup hassle.

Including:

Enable portal access for any customer in one click
Unique, secure link generated per customer
No passwords, accounts, or app downloads required
Accessible from any browser or device

Real-Time Order and Shipment Visibility

With customer portal software, your customers can check into any order to see full shipment details and tracking information, as well as get live status updates, delivery timelines, and order totals.

Including:

View order status, ship-by date, date created, and order total
Filter and search across all orders instantly
Export all order and shipment data to Excel
View carrier, shipping terms, tracking number, and shipping address

why they chose DIGIT

Trusted by teams who can’t afford to slow down

“Digit immediately stood out as a system that was intuitive, cost-predictable, and aligned with our growth pace, without the complexity and cost of NetSuite.”

Bethany McCoy

Vice President, Ranger Outdoors

“Digit has given us insight into current and upcoming stock. This has allowed us to procure more before we stock out.”

Adam Davis

Shipping & Receiving Manager, Upstate Beverage

“Our entire system has become much more streamlined thanks to both the software itself and the brilliant team behind it. It’s intuitive, clear, and packed with clever features that are rarely found in other ERPs.”

Ricardo Miranda

CEO & Co-founder, Attica Studios

“With Digit, everything from our inventory to our production data is the word of truth. I can trust it. I can rely on it.”

Joshua Burris

Co-Owner, On Foot Innovations

“With Digit, our speed and efficiency has most likely doubled, triple, or quadrupled. Digit has allowed us on every front to be faster, more precise, and it is allowing us to scale.”

Eliott Montgomery

Owner, No.1 Raw Materials

“Digit has been amazing. I love having all the data at my fingertips. I can pull it up on my phone, I can get it on my laptop, I can get it remotely. At any given time I know how much material I’ve got in stock and before I couldn’t do that.”

Joe Watkins

Division Owner, RC Plastics

“Digit has helped us better understand the innerworkings of our warehouse and inventory in real time. I like the attentiveness. We are a small business, so it is extremely appreciated to receive the level of dedicated care that we have received from the Digit team.”

Jackson Barnett

Sales and Strategy, ChemTick Coated Fabrics

“The impact Digit has had has been enormous, saving a lot of time, capturing a lot of data, streamlining a lot of processes; With a system that everyone loves to use.”

Tanner Thomas

Operations Manager, VersaCourt

“As a beverage company producing our own products and contract manufacturing, we needed a unified platform for assembly, sourcing, and traceability. Digit offered the best mix of usability and functionality.”

Chase Brooks

Founder, SolidLiquid

“Digit has exceeded our expectations! They've transformed how we handle our business processes, providing seamless implementation and outstanding ongoing support. The software is both powerful and easy to navigate. We couldn't be happier with our choice."

Joel Rodriguez

Director of IT, Armored Republic

“Now being able to have the insight, here’s our expected usage, here’s what I have on order, and here’s what’s in stock, and levying that against the orders we have, prevents downtime and makes our business run smoother."

Ben Jones

Co-Owner, On Foot Innovations

"Digit is easy to use and clean. The API is open which is a huge sell and the team is very responsive. It is reasonable cost in time and cash to implement unlike other ERPs/MRPs we have considered."

Nathan Whitehouse

CEO, Drayhorse

"Having accurate real-time information let’s us know exactly what to ship, when to ship, without the headaches of having to go through all these Excel spreadsheets."

Dale Jackson

Shipping Manager, VersaCourt

"There comes a moment where an organization outgrows the capabilities of Excel. We were at that point. It was a band-aid and Digit came in and provided us a real solution to move forward and grow with."

Adam Bolin

VP Distribution & Fulfillment, VersaCourt

Live Data Sync — Always Accurate

All information displayed in the portal is pulled directly from Digit in real time, so every number, status, and shipment update is always current with no need for manual refreshes.

Including:

Automatic synchronization with live order and shipment data
No manual updates required from your team
Reflects the latest information across sales, inventory, and fulfillment
Consistent data across every customer-facing record

Full Shipment Transparency

Give your customers the information they need with no fear of sending incorrect data. Every shipment record includes what was sent, when it left, who carried it, and where it went, for total transparency.

Including:

Complete shipment history including shipment number, date, and carrier
Review the exact contents of each shipment
See shipping address and delivery timeline per shipment
No back-and-forth needed for routine order inquiries

Coming Soon: A Complete Customer Experience

Digit's customer portal will continue to evolve into a full digital sales and collaboration experience.

Planned features:

Item category grouping for easier browsing
Contact information on submitted order requests
Show/hide inventory availability toggle per customer
Customer order modification and change request support
Vendor portal access: purchase orders and manufacturing order visibility for your suppliers
Two-way communication and comments within the portal
Shared files and notes

frequently asked questions

We built Digit to make complex operations simple—and that includes our answers. Here’s everything you should know before getting started.

Can customers export their data?

Yes. Customers can export their sales order and shipment data directly to Excel for their own records or analysis.

Do customers need a login or account?

No. Each customer receives a unique portal link for instant access. There are no accounts, passwords, or software downloads required, making the experience fast, secure, and simple.

How does the customer portal work?

The Digit customer portal connects directly to your live account. When you enable portal access for a customer, the system creates a secure, unique link that gives them real-time visibility into their sales orders and shipments.

Customers can log in anytime to view details, track progress, and export data without contacting your team.

Is the portal updated automatically?

Yes. The customer portal syncs directly with Digit’s live database, so all order and shipment data is updated in real time with no manual effort required.

What can customers see in the portal?

Customers can view their orders and account information, including:

Order date
Ship-by date
Order total
Fulfillment status

And once their order has left your facility, they can continue to track their order to see shipment details such as carrier, tracking number, address, and the items shipped.

Will the portal include more features in the future?

Yes.

We are continuously updating the portal and have tons more features planned, such as:

Live catalogs
Quote and invoice sharing
Customer order requests
In-portal communication
Selective data sharing by customer

If you’d like to know more about the customer portal software, feel free to sign up and try Digit for free, or book a call with us and we’d be happy to explain more.

Customer Portal Software

Nothing slows down your team faster than an email chain

What is a Customer Portal?

Instant and Secure Customer Access

Real-Time Order and Shipment Visibility

Live Data Sync — Always Accurate

Full Shipment Transparency

Coming Soon: A Complete Customer Experience

Less Email More Clarity

**A single source of truth for your business**

Real people. Real products. Real results.

Got questions? We’ve got you.

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